[Resolved] HP India — Product description: hp v192 18.5-inch led backlit monitor (energy star) product number: e5h82aa serial number: 6cm6171h2k

hanskhanna

from Lucknow, Uttar Pradesh

Address:	282005
Website:	www.consumercomplaints.in/new_complaint

Dear sir,
Dei agra is a one of the premier university and has been a valuable customer of hp since its inception.

With reference to case id number [protected] received on 12th august, 2016 regarding the complaint of a one month old purchased product as mentioned in the subject. It is regretted to mention that the call has not been received by any engineer till date. While contacting, we were responded very poorly & disgraceful manner by the person available on regn. [protected]@aforeserve.co.in mob. [protected].

Our institute has taken this very seriously. It has also been experience that our sale hp does not care about his customer and hp ignores customer problems after sale. This may cause if institute opt another brand in future purchases.

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Jan 5, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.