HP India — product is dead and not responding to power | |||
Hi, I am a student and i have got the hp pavilion notebook pc, serial number s/n#5cd7230ycg, product id - 2 fk85pa#acj, 14-al176tx just a month back.in 15 days after the date of purchase the screen use to flick and the system gets shut down but after sometime it gets on. Then after those 15 days, it completely shut down and dead. Now, its not even charging. Its completely dead. I have reported the complain to the technical support team of the hp. The support was even unable to find the reason. As he found that the system does not have any damages. It is the system is unable to provide the support as they reported. I am a student and i got this very expensive product. Now its not working is very depressing for me. I went to the store and got this product for as it has many features. But, now as it is completely dead and due to this my studies are even hampered. It is very depressing for me. I request the company authorities to look in to this matter and replace the product as it is just one month and it is completely dead. Regards, Sanghmitra kesarwani [protected]@gmail.com Mob - [protected] Was this information helpful? | |||
HP India customer support has been notified about the posted complaint. | |||
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