[Resolved] HP India — Redness of the display or screen

shafi48

from Baharampur, West Bengal

Address:

Kolkata, West Bengal

I bought my laptop on 1st october... On 2nd october suddenly when i turn on my laptop... The screen was reddish type... N started showing variation of colours... I can see a image background.. I think screen is totally wrong... I tried everthing.. Then also nothing happened... What should i do... Plz help me correcting it or replace my product... I bought it at 65k.

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Jan 10, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Oct 03, 2016

Updated by shafi48 I bought my laptop on 1st october...everything was gd...but on 2nd october when i opened my laptop..the screen got reddish type..i can see a background image also...what should i do...i tried everything to make it correct..but all in vain..please help me...i bought it with 65k..screen is totally wrong..i send u a image ...u see it n help me or replace my product..

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.