HP India — refund our money

Address:395002

Hello, i ordered a product from hp on 20th sept 2017 with order id :[protected] and customer representative said to deliver product in 2 days. After a day i receive a message that product will be deliver to us by 10th october. We raised issue for cancellation on 21st sept. Still now i have not received cancellation confirmation from your end. Your spoke person gaurav said he will send me a confirmation after i mail him the details. Neither he did anything nor your customer support. I am really frustrated with your company customer care work. They are rude and even hang up the phone. I also promised myself that i will not buy any product of hp after this. The incident id for cancellation is cas22514z1v6d1. From 21st sept, i am wasting my 1 hour on your customer care and there is no result still. I had a talk with amarjeet, the guy who placed our order and promised and later on we had a talk with priyanka, gaurav, vishalkumar and numerous people everyday and still you guys have no solution. I will keep posting all details on each and every social site, so that many join hands to boycott your company as i will be doing right now. I respected hp alot and all of my previous product are from hp but now not a single product will be from hp. Lastly, you should respect customer which you dont and i think this will ruin your case. We are the buyers thats the reason you have work. Mind that and refund our money and dont deliver your product.
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'in.[protected]@hp.com'
Escalate to the above mail-id. It will help to some extent.
I'm dealing with the same problem.

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