I have purchased extended warranty pack on my HP laptop by paying approx 8000/- INR. Now touch pen which come as accessory with laptop is not working and customer care is denying to service that stating only laptop will be covered after original warranty of 1 year. Why this term and conditions has not been notified to me while purchasing? The extended warranty should cover same items as it was covering in original 1 year warranty. What is the mean of extended warranty that is so expensive then?
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