HP India — Serial no. N8m19pa#acj

Bought a new hp notebook on 25th nov 2015. issues kept on arising, now even support and customer care is not helping. list of issue- 1. Bluetooth - no file transfer possible 2. mobile - does not read any phone only let them charge 3. usb- copy paste with the rate of bytes max 4 mb, even in usb 3.0 4. slow connection- Wi-Fi gives a speed of 2 mbps on my handset but 18kb/s on customer care has asked me to re install windows twice that too done . no profit, what to do next not satisfied, may move to consumer court. hope u will assist me shortly amar kumar [protected]
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Hi Amar Kumar,

Thank you for choosing HP and addressing your concern to us. I am sincerely regret the inconvenience caused to you. I have escalated your case and responsible personnel will contact you on priority basis. Thanks!

I work for HP.If the information hasn’t solve your question, you can continue to post further questions or visit HP technical support website ( www.hp.com/in ) or visit HP Support Forum( www.hp.com/supportforum ) for further help. Thank you for your support.

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