HP India — service

Hp noida service is so horrible. I was having issues with my laptop so i called at the main service centre number (Found it from the website) in orded to seek remedy. The guy on the phone told me that there is no home service provided in my city and i'll have to go to another city's service centre to resolve my issue. And so i checked the hp's official store locator and located a store in noida (Being the nearest to my city). The address was given for sec-18, on reaching the destination the security guard told me that the service centre has been shifted to sec-15. Then i, again, called the hp staff and asked them to guide me through the location as i could not find it on the maps and neither on the official website. That girl constantly kept reciting me the address "a-27 d, sector 16" but when i told her to actually tell me/guide me the way from their previous sector-18 office, she had no idea. I don't know how has your standard fallen so low that you can't hire appropriate staff for your company. Then after she failed to help me get to their new "unidentified" address, i called another staff from hp online services and she told me that there is a home-service facility available in my city and that she will send him to my address. This is the worst experience i've had so far with any of such things. So disappointed. Will not make purchases of hp products in the future.