[Resolved]  HP India — Servicing

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
My name is Vikram Gupta. I have a HP430 laptop.Recently when my laptop's keyboard stopped working, I sent it for service at your authorized service center[elite business machines private limited, B-104, sector-64, Noida].
They changed it.
My laptop which had been working in superb condition after servicing it used to switch off automatically. when i start working, it goes to sleep or hibernate mode automatically.A message which appears during this is "thermal shutdown encountered".

I run to servicing centre they told me to format it. I did as they instructed.
But problem was not sorted out.
They told me that they had checked it.
since then I have been to them thrice.
what should i do??
Before servicing my laptop was working decently.
No thermal shutdown, not even a single problem except keyboard.
Sir,
since my childhood i used only HP products. Printer that i using this time is also belongs to brand HP.
I am very disappointed and disturbed with your service.
Please help me to get rid of this problem.
hoping for your help.
Vikram Gupta
C-6/1
Sector-71
Noida
[protected]
[protected]@gmail.com