[Resolved]  HP India — THE SYSTEM IS NOT BOOTING

Address:

Madurai, Tamil Nadu

Good day Sir, We (Tamilnadu Polytechnic College) are one of the well known Govt. Polytechnic colleges in Southern Tamilnadu. Last year we had purchased HP system named HP Pro 3330 Micro Tower and its serial # INA410V4GB and Product # GOE17PA#ACJ and its OS is Windows 8. The complaint is that the system is not booting and we approached your dealers and the technician has come to our premises and has done the drive test and he told that the the drive has failed to boot up and has given an idea to contact you. I hereby state that the product is under warranty coverage and I request you to give a solution for this trouble at the earliest as possible. Next two days are holidays for our institution and so you please make a call on Monday(15.12.2014) after 10:30 am. Our official work is severely getting affected due to this ..