| Address: | Mumbai City, Maharashtra |
The technician Mr. Indrajeet Pandey, had called up in the morning to come and fixed up the time to come and resolve the printer issue.
For the same i had to come early curtailing my schedule, so that i could be there at home when the technician visited. But when i called him up at around 6:21 PM, he said he was at Panvel and will not be able to come.
When i, reminded him that, it was he who had suggested to come in the evening. He said that he lives in Chembur, and will come in the evening...it was decided that he would call when he reaches Chembur Station.
He called up at 9:30 PM, that he is near my residence...as he had not informed me that he would be coming, I had gone out for some work. Told him that i can reach home back in 10 minutes and requested him to wait. On which the fellow reaction was unacceptable. He started explaining and arguing with me that even he had a home and have to reach home on time.
When reminded him that it was HP Printers that i bought the printer from, and i would expect a bit of professional behaviour from him. He said that tough he worked for HP, it does not own him.
For which i told him to wait if he wanted to wait till i come, which i returned in 10-15 minutes.
When i reached home, and tried calling the fellow to guide him home, his phone was switched off...tried atleast 3-4 times, but couldnt get through.
The fellow called at 10:20 PM informing the his phone's battery had discharged and that he had reached home.
This behaviour and attitude is completely shocking from someone who's representing HP.
I am still left unattended and shocked.
Want to know can my issue get resolved and how soon??? Was this information helpful? | 
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