[Resolved] HP India — Wireless mouse

manish1920

from Kanpur, Uttar Pradesh

Address:

Jalaun, Uttar Pradesh, 285001

I purchase wireless mouse or keyword on 27/05/2016 after some time the mouse is not work properly so i call on hp coustemer care but no any response. 1 n 2 hour i call properly on coustemer care bot no any help, but last i talk a lady in jhansi (Hp service care) she tell me go from dealer when u purchse so i went local dealer i submit the mouse with bill photocopy on 23/09/2016, but now is 7/10/2016 no any response local dealer he say next wednesday, next wednesday today i call on local dealer but he say next wednesday. Pls help me the hp servise is very poor
Local dealer mobile no. [protected] jmk computers shope name.

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Jan 6, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.

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Comments

gsudh44

from Delhi, Delhi

Hi All

Do not buy HP branded laptops as they have a common defect that the CD drive will make a noise and their technical support team confirmed that it is common in HP brand, I have a mail confirmation also for this.

Still if any one want to buy, its ur wish...