HP India — Worst post sale service and product not fixed

Address:

Gurgaon, Haryana

Not soon enough when I bought HP Slate 7 voice tab, it started to have charging issues cause the charging port on the tab wasn't functioning right. Left it at their service center for 5 days before it was fixed and I thought that it is the end of my worries but I was wrong. Last Sunday, I got a message from HP asking me to update the OS to Android 4.4.2...well obediently I did...and it screwed the tab. Not sure how is this even possible but after the update and reboot, the video on the tab went crazy with lines on the left half. Well I did a factory restore which took 2.5 hours compare to earlier times when it just took 15 mins max. Well that didn't help either. What were my options...had to take it to the HP service center...they said its a H/W issue...well then fix it as its still under warranty. I was to get it in 3 days but got it back in 4 days. I collected the tab from the service center, checked the display, they had replaced it and didn't use it till today morning and HP had to live up-to their expectations the VOICE ISNT WORKING...when I call, I have to now switch to speaker to talk to the person and the ear piece hasn't got any sound. Such a HORRIBLE and PATHETIC service. Not to mention the calls I had to make to follow up to check on the status and EVERY PROMISE THEY MADE TO CALL ME BACK WAS A PROMISE IN THIN AIR CAUSE THEY DID.