[Resolved]  Hp Laptop — technical support

Address: kaithal, Kaithal, Haryana, 136027

The computer was purchased new and factory sealed. I have included a receipt listing the features and protection guaranteed by company. Among them is a warranty on the all the parts and labor. Another is 24/7 customer service for any issues that arise. Since my second week o[censored]sing this laptop, laptop one side open i have called your customer service line half a dozen times in the last few weeks and they have been aggressively unhelpful. Pleas e repair my laptop.

Incident, date=[protected]
Was this information helpful?
No (0)
Yes (1)
Oct 30, 2019
Complaint marked as Resolved 
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2019
HP India Customer Care's response
Hello Vivek,

Thanks for getting in touch.

Sorry to hear that and I appreciate you bringing this to my attention.

Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.

Help link to find the serial number: https://support.hp.com/us-en/document/c04559742

I'll get the issue fixed asap.

Regards,
Smitha
HP Social Media Support
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HP India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    4972
    Pending
    0
    Resolved
    1859
    HP India Phone
    +91 80 2612 9000
    +91 12 4234 6992
    HP India Address
    24, Salarpuria Arena, Adugodi, Hosur Road, Bangalore, Karnataka, India - 560030
    View all HP India contact information