The computer was purchased new and factory sealed. I have included a receipt listing the features and protection guaranteed by company. Among them is a warranty on the all the parts and labor. Another is 24/7 customer service for any issues that arise. Since my second week o[censored]sing this laptop, laptop one side open i have called your customer service line half a dozen times in the last few weeks and they have been aggressively unhelpful. Pleas e repair my laptop.
Incident, date=[protected]
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Oct 30, 2019
Complaint marked as Resolved
HP India customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2019
HP India Customer Care's response Hello Vivek,
Thanks for getting in touch.
Sorry to hear that and I appreciate you bringing this to my attention.
Kindly email (hpsupport.[protected]@hp.com) your contact number, email address and HP unit serial number along with the review link.
Help link to find the serial number: https://support.hp.com/us-en/document/c04559742
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