HP Printer — HP printer

Address:

Dehradun, Uttarakhand

I had purchased a HP DESKJET 2050 about one year ago but before the expiry the warranty period the printers started malfunctioning. I took it to the shop from where I had purchased it and they directed me to their service center REDINGTON INDIA LIMITED Tilak Road Dehradun . In the mean time, the one year warranty period was just over and I was told that now I will have to pay for the repairs. I agreed and gave the printer for repairs work order No. DU/13/01485 Dated 27/8/2013. Now after several visits and nearly three months the printer has not been repaired although every time I am assured that it will be done in two days time! It is a matter of disgrace for a company of that status to behave in this manner. In any place in the world they would have replaced the printer free of charge along with a letter of apology. I am now left with no option but to approach the consumer court if the matter is not resolved soon. Dr. Arun Kumar