Hp — Very poor support from hp personal

Address:

New Delhi, Delhi

I purchased a HP PAVILION LAPTOP . HP announced a gift voucher of rs. 10000 for the warranty of two year which was to be reedemed from the site www.hp.co.in/hpstudentoffer. I redeemed a Pan Drive and one laptop bag along with three years additional onsite warranty. I reedemed the gift voucher and sent the necessary documents to the given address. HP stated that we would receive extended warranty within one month.your website page http://redemptionsupport.com/HelpDesk.aspx not working. Now they are asking Demand Draft/Cheque of required amount of Rs. 2982/- within the next 7 days, in order to process the claim but at the time of registration it was 0. I went two times in okhla office. There was no proper support. I went there many times I requested to send me extended warranty but they are denying, very poor support from hp personal.