Hp — Warranty offline

Address:	New Delhi, Delhi, 110025
Website:	www.hpshopping.in/premium-warranty

I'm not happy with hp. They provide an extended warranty if you purchase laptop from their offline store. I had a word with one of hp agents, in the month of feb 2016 first through chat and then when chat was interrupted (May be due to poor connection) that person called me for this, he took control of my laptop, he confirmed that i do not need to do anything and warranty will be for two years. Hp support assistance program kept on telling me the warranty is for a year and i thought maybe it needs an update. I updated it and it gave the same info at a later date i realized i was lied about everything and because of one of their own people i missed the opportunity to get an extended warranty.
I wrote to them but they refused to help saying that registration has been received beyond the stipulated time frame of 30 days from date of purchase. Are you kidding me? They didn't investigate the whole matter because i did contact them way before the stipulated time.

I asked them if you cannot resolve this issue i would like to know who can. I would like to report this as you are not being fair here. You have not done proper investigation.
Please let me know the complaints procedure. I will also put this on to the social website and show people how you treat your customers.
Guess what, i got the same reply "invalid registration date".
I tell you guys do not buy any products from hp. This has happened when my laptop is new but people who've got laptops few months old... I can just imagine the treatment.
Thank you hp for supporting me with my first ever laptop. I will never do any business with you.