[Resolved] Hp — Wirless combo (Hp) ie. Defective wireless desktop keyboard replacement not given even after six months

Saroj Bhuyan

from Mumbai, Maharashtra

Address:

Nagaon, Assam, 782001

My name-s, k, bhuyan
Address - south haibergaon, near bsnl exchange, po - haibergaon, dist - nowgong, assam pin 782001
Retail seller-hi-tech computer, at road, haibergaon nagaon assam
Pin-782001
Amt-rs 1500
Purchased dat10 th feb 2016
Erial no-7ch546148j
Dear sir,
The defective product i want to replace as per warrenty at due time to seller the sent it to guwahati service center before few months bgut i am deprive of getting replacement till after six month. When try to contact technical support team they gave me varous phone numbers but most of them are switc off or not responding me and escape from liability of their duty. And it can be proof by call record from my mobile if they record it.
The seller also said to me that guwahat service center s worse one to do proper job for customer. So i want to bring notice to hp higher authority
Through you to verify my case and solve my case which is a cosumer right.
Thanks,
Regards
S. K. Bhuyan
Nagaon, assam
Pn 782001

+1 photos

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Jan 6, 2017

Complaint marked as Resolved

HP India customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HP India Customer Care's response Hi, Thank you for choosing HP, I am sorry you had this experience with us. I am sincerely regret the inconvenience caused to you. Please provide your name, contact number, and email address to hpsupport.[protected]@hp.com so that we can reach out to assist you directly. Thanks.

I work for HP. If the information hasn't solve your question, you can continue to post further questions or visit HP technical support website (www.hp.com/in) & visit HP Support Forum (www.hp.com/supportforum) for further help. Thank you for your support.