HSBC Bank — HSBC make my Trip Credit Card, False promise wrong information share

Address:

Mumbai City, Maharashtra

I got a credit card of HSBC who assured me benefits and was not clear about their offers. I got a card as they said that I will be getting base fare waiver on two flights in a year of which I received none of it. even after making calls thrice it was said to me that they will call me back and the issue will be resolved soon. After waiting for a month they still are making me awaiting for the vouchers. Then also they were not clear about the information they have shared, none of them mentioned that I can claim for the free waiver only before 21 days of booking which was not communicated to me that time. I have been belied by them a multiple times still they are not ashamed of it. I have wasted so much resources just to contact them and have incurred losses because of their false claims. I need to cancel this card and want a strict action against HSBC at earliest.