[Resolved]  HSBC India — No proper Response

Hi, My Name - Poonacha B K Loan A/c no in HSBC[protected] To make it clear, i am being harassed with calls and SMS from HSBC asking me to pay the EMI.When there is funds in my account and HSBC was supposed to clear the EMI through ECS.ECS mandate was signed at the time of collecting the documents while processing the loan.Now, i receive calls and SMS saying your credit rating would be effected if the EMI is not paid on time.I have made all attempts to reach out to all HSBC officials, there is no positive closure on this.I am worried that though i am keen to repay the EMI on time i see this issue is prolonged and traumatising. I also see the HSBC customer support is of no help, has there is no proper info or co-ordination among them.If a reputed organisation of this stature do this what should we expect . Is there a way i could get a positive closure to this. Regards, Poonacha B K