[Resolved]  HTC — Regarding delay in repair

Address:

Dehradun, Uttarakhand

Sir i have purchased an htc handset model desire 816, imei - [protected] on 6 of july 2014, but the handset was having problem regarding heating, hanging, finally handset was dead on 23 rd as i was in delhi at that time i wasnt able to provide bill there on 24th, when i returned to dehradun i have submitted my handset in krishna communication, job sheet no 432 they told me it will take time around 10 days for repairing it, i agreed . On 4 of august i have ranged the toll free no of htc india to know status regarding my handset they are saying that parts aren't avlaible so i have to wait for more 10 days . It wasnt even a month old when the handset started giving problem they aren't even agreeing to replace my handset . Please help me out of this situation, Anshuman Kumar Anshuman.[protected]@gmail.com [protected] Thank you