Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Drainage blockage

Address:

18-7-739/29 sree ram nagar colony, O/s Gowlipura, Hyderabad

Iam a resident at Sree ram nagar colony O/S Gowlipura, 500053. And I have raised a complaint on HMWSSB app regarding the drainage blockage where the main line is blocked for which our drainage is leaking in front of my gate which is causing a trouble to walk way. The status on the app says its pending since last 8 days where the board promised that issue will be cleared in 4 days . I saw the sewage truck coming to the other colony but doing nothing about the complaint that i have raised. Its been an issue from past 10 days . The water is overflow is increased now and there is no one to resolve the issue. I took a phone number of executive of my area from Customer service whose name is mukhram baba. Who is unresponsive to phone calls nor able to get in touch with me from the date o raised the complaint on the app that is 01/02/2023