Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — Illegal Water connection

Sir,
I am a resident of H.No:-1-8-373/A Beside B-33 Indian Airlines Colony Begumpet. I have my notary documents aadhar card, voter id card driving licence electricity connection in this door number when i approached for water connection after filling all the details and paying dd No.:[protected] through SBI dated 15/07/2021 and water connection was approved on 28/07/2021. But connection has not been given till date as I was told that the above said door number is already having a connection which is clearly an illegal connection. I would request the HMWSSB to look into this and cancel the illegal connection and give me the water connection as soon as possible.
Awaiting for a quick resolution
Thanks and regards.