Hyderabad Metropolitan Water Supply & Sewerage Board [Hmwssb] — no water supply

Address:

Shapoor Nagar, Jeedimetla, Quthbullapur, Hyderabad, Telangana, 500055

From last 10 days there is no water supply in our area "veenus enclave residential colony, sri balaji layout gajularamaram near tatva global school".
No one is responding to our call and line man also not answering the calls...
They are selling water tankers but they are not supplying the water. If we go to office and complaint sometime they are saying pipes has been damaged but not sure why they are not fixing the problem.. It will be helpful if they identify and solve our issue...