Hypercity — Customers are misleading

Seshail

from Delhi, Delhi

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought brij namkeen during the offer buy two one get free. I also bought some other groceries/items. I paid through my debit cards. After one day, i checked my bill and noticed that charges was taken for all of three brij namkeen. I went to customer service of hypercity. However, they denied to return the money and stated that only in one type of brij namkeen, the offer was valid. I said them that in your notice board. It was not written. Further, no staff cleared the issue. They accept that this is their fault. However, they said that they can not return the money.

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HyperCITY customer support has been notified about the posted complaint.

Jan 04, 2017

Updated by Seshail I bought brij Namkeen during the offer buy two get one free. I also bought some other groceries/items. I paid through my debit card. After one day, I checked my bill and noticed that charges was taken for all of three Brij Namkeen. I went to customer service of HyperCITY in the matter. However, they denied to return the money and stated that only in one type of brij Namkeen, the offer was valid. I said them that in your notice board, tt was not written. Further, no staff cleared the issue. They accepted that that was their fault. However, they said that they could not return the money.

Jan 04, 2017

Updated by Seshail I bought brij Namkeen during the offer buy two get one free. I also bought some other groceries/items. I paid through my debit card. After one day, I checked my bill and noticed that charges was taken for all of three Brij Namkeen. I went to customer service of HyperCITY in the matter. However, they denied to return the money and stated that only in one type of brij Namkeen, the offer was valid. I said them that in your notice board, it was not written. Further, no staff cleared the issue. They accepted that it was their fault. However, they said that they could not return the money.