We have complained of maxit treadmill not working by visiting to hyper city mall in whitefieldon the 8th of august. The staff from hypercity have been saying they will come and fix it tomorrow, their version of tomorrow lasting every next day which has continued for about more than a week now. They either don't pick up the calls or even if they do, they come up with an excuse saying they'll come the next day. Please look into the issue as soon as possible.
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Sep 21, 2017
Complaint marked as Resolved
HyperCITY customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
HyperCITY Customer Care's response Dear Customer,
Greeting from HyperCITY feedback team,
Firstly please accept our sincere apology for the inconvenience and disappointment that you experienced in dealing with our store recently.
In order to highlight your complaint to the concerned department, we would appreciate if you could provide us your contact number.
Our customer service team will get in touch with you for your concern.
For any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday.
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