[Resolved] Hypercity — staff behaviour

Aparna Pawaskar

from Mumbai, Maharashtra

Address:	400064
Website:	Hypercity store

Today i got the news that hypercity at malad west link road is shutting down. I was happy and reason behind it was i was humiliated twice by different staff members. Once when i accidently crossed the payment queue line unknowingly and onebofbthe staff member came shouting to me as i was trying to run away from the store without making a payment. Second time i was busy looking into some items at display and two to three staff boys were laughing and giggling and later i realised... I rarley visited hypercity because of such staff behaviours. If you continue to hire such cheap people soon the result will be shutting down the mall. It's called karma

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Jan 20, 2018

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

HyperCITY Customer Care's response Dear Ms. Pawaskar,

Thank you for your email, alerting us to the problem you have been having with our store. We would like to apologize for the inconvenience and disappointment.

The problem you experienced is no more acceptable to us than it was for you.

We have forwarded your complaint to the concerned department for corrective actions.

Once again, please accept our sincere apology for the inconvenience that this incident has caused you. It is apparent that we need to sensitize our staff more thoroughly.

We look forward to serving you better.

Thanks & regards,
HyperCITY Customer Care