[Resolved] Hypercity — vinita mahesh (guard at the gate) | |
Highly rude behaviour by the lady standing at the entrance with name vinita mahesh. I was carrying small pouch with me to carry my mobile phone and my money and list of items to be purchased. At the entrance she asked me to lock the zips, i told her that this is a small pouch to carry my phone and list and all and if you will lock this then how i would able to atend the calls. She said carry everything in your hand, i asked her if i carry everything in my hand then how will i select the articles from the stor if my both hands are packed. She started shouting at me. I asked her name she said “this is my name do what you want to do, i dont care and then started making my fun”. I felt very insulting. Is this the proper way to deal with the customers? Was this information helpful? | |
Feb 8, 2018 Complaint marked as Resolved HyperCITY customer support has been notified about the posted complaint. Verified Support Jan 05, 2018 HyperCITY Customer Care's response Dear Customer, Greeting from HyperCITY feedback team! Firstly please accept our sincere apology for the inconvenience and disappointment that you experienced in dealing with our store recently. In order to highlight your complaint to the concerned department, we would appreciate if you could provide us your contact number. Our customer service team will get in touch with you for your concern. For any further assistance, you are welcome to contact our customer care at[protected] /[protected] any time between 10:00 am to 10:00 pm Monday to Sunday. Thanks & regards, HyperCITY Customer Care | |
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And this incidence is of Hypercity, Inorbit mall, Vadodara, Gujarat