[Resolved] Hypercity — wrong delivery of different product
K
Kamal2782
from Vasai-Virar, Maharashtra
Address:
Mumbai City, Maharashtra, 400059
I have purchased a whirlpool double door refrigerator of wine colour with flower design on 06.08.18 but on delivery i found its a different fridge with different colour n different features. I have contacted them n they told that they will exchange it. But till now no response. Its a straight cheating as i have the bill with full details. Please see
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Sep 24, 2018
Complaint marked as Resolved
HyperCITY customer support has been notified about the posted complaint.
Verified Support
Aug 11, 2018
HyperCITY Customer Care's response Dear Customer,
Greeting from HyperCITY feedback team!
Thank You For writing to us.
We sincerely apologize for the inconvenience caused to you.
In this case, we request you to share the full snapshots of your bill details (top to bottom) from device such as TR number, Till Number, Cash memo along with the complete address of the Hypercity store you visited.
Kindly share your contact number to get in touch with you.
We appreciate your co-operation in this matter.
Our customer service team will get in touch with you for your concern.
For any further assistance, you are welcome to contact our customer care at[protected] any time between 09:00 am to 10:00 pm Monday to Sunday.
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Kindly contact with your dealer regarding the above mentioned concern.
Regards,
Whirlpool Support.