Hyundai India — Faulty accelerator system unrectified, since 5 years despite repeated complaints.

Address:

680664

Sir,
I'm an aggrieved customer of Hyundai vehicles since 10 years, first one, a Santro, then Verna fluidic now. Hyundai India Motor Corp hasn't put Smile on our faces, as promised.Myself, For the only sin of owning a Hyundai Car has suffered anguish and agony, a million times, till date.I purchased a Hyundai Fluidic Verna from a local dealer, one MCP Hyundai in Kottayam, Kerala on July, 2011.The Vehicle Registration no is KL 37 A 5567. During most of the Long drives, I noticed a Mysterious problem, that's the Accelerator abruptly becomes dead for a few seconds while on fast pace on a Higway.This trouble puts me and the fellow passengers as well the other Road users at potential risk of Head on Collisions or Accidents.Fortunately, I have used to live with this deadly complaint so far.The Vehicle has done 30000 kms with regular services.I managed to bring this issue to the attention of the Service Mechanic, every time I Visit for a Service.Unfortunately, None of them could rectify this default, instead they have an escapist attitude by putting the blame on the company as Manufacturing defect.In fact, if its a Manufacturing default, Is it not the Company's obligation to fix it at the earliest so as to cease causing me immense Mental agony as well putting our lives at risk.
Another Compaint is I have noticed that the Vehicle is so Unstable while driving through potholes aswell at higher speeds of > 80 km/hr. As Continued Customers of Hyundai with huge patronage, I'm in a dilemma whether to go for one more Hyundai product.That Hyundai's poor Customer Care and Service prompted me to cancel one booking for a Creta.Indeed, Hyundai Verna gave me the most nightmarish and bitter experience of owning a Car among all my past 18 Cars, including my Residency in the USA.I would rather put it in a nutshell, I experience the whole of Hell, right here on Earth, thanks to the Fluidic Verna.My Humble request is Customers doesn't want a Fluidic response from you post sales on Road, rather every Customer anticipates a Solidic response from the Customer Care, so as to attend to our Problems faced with regards to a Hyundai Car.I donot think any other Company or a Car, for that matter, on Earth shall be as bad as this.
Now that, My Car has been given for another Complaint rectification in a local Hyundai dealership in Thrissur, Kerala, I kindly request your favor to attend to and Fix the above said problem or else recall the Vehicle, for God's sake.I solicit your Cooperation for our mutual benefit, else I regret to mention that I may have to take up this issue to the Social media as well explore legal possibilities, for having cheated me with a default vehicle.

email: [protected]@gmail.com Regards,
Dr.Raghuraman.
Mob:+ 91 [protected]