I have bought a Hyundai I10 magna which was sold to me by susee motors vellore.but the company is no more active.the last car sold by that particular dealership is mine.I have bought the car on loan which was offered by Sundaram finance.By the time of delivery the dealer hand over the master key to me.He said the secondary key will be hand over to the finance company.The dealer said that by procedure he will hand over the secondary key to the finance company.they have not handover the key to the finance company till now. I lost my master key now.when I requested for the secondary key the finance company they said no key was hand over by the company.so i am forced to pay 11000 to change the key assembly set from my car.if the company have provided the secondary key it is not necessary for me to pay the penalty now so i request you to involve in this problem and give me a proper solution.i totally believe the hyundai service.with that little hope i m approaching you.
Regards
prabhu venkatesh.k
(k.[protected]@gmail.com)
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Aug 14, 2020
Complaint marked as Resolved
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Regards
k.prabhu venkatesh