Hyundai Motor India — accident repair

Address:

Ernakulam, Kerala

my name is dhinu krishnan, i am from muvattupuzha cochin kerala. i am owning an i20 for the last 4 years.can number KL-17--H--5680. popular hyundai, muvattupuzha is my dealer. My car was given for repair after an accident almost two months ago. since the accident happened because of our fault the insurance company said they cannot provide claim more than twenty thousand rupees. i said no problem repair my car and give it back to me at the earliest and they said ok. ! now its two months from the date i have given my car for service, i had some other issues also with my car and i have asked them to clear it and release my car within one month since there wont be much insurance claim and i was ready to pay the full amount. but they havent reponded or contacted me ever since i gave my car, and since there was no response from their side i had to visit their service center more than three times in the past two months. now its been two week since they told me that they will release my car. the last date they said was 2nd of this month, then they extended it to yesterday and i was okey with it. still no response from them and i went there yesterday and they told me they will give my car today but no response. they have not given any estimate amount or what progress is going on from their side. i waited for one month after giving it for service and since there was no reply from their side, so i had to take a car for rent which costed me around thirty five thousand rent for one month. i had to waste my money and my precious time because of this issue..!! what should i do now?? is this the way you deal your customers?? i bought hyundai car thinking that you have better service and dealings, but you totally dissapointed me. i had to rethink befor i buy any more hyundai cars in future ..! you are resposible for my money and my car, you should answer it, i will make you all pay for this. !! i have faced so many issues from popular hyundai before also but this is the limit i cannot tolerate any more. do something!