I have initially booked a Hyundai Aura SX from Kalyan Hyundai and also exchanged my old car with them. At the time of booking they told me that only Rs 5000/- to submitted as booking amount and whenever you pick the car pay the balance amount. Also they told me that full amount of old car will be transferred to your bank account so that loan on the same can be closed.
Once I have booked the car they told me to pick car by next day but after three days been past they told me that we will hold 25% from the old car and also need to deposit the whole down payment of the car first then only they will transfer the amount of old car to me.
Due to this false commitment at the time of booking I decided to pick my car from Arvind Hyundai and ask Kalyan Hyundai to cancel my booking.
They even haven't tried for understanding my issue with them and ask me to write the application for cancellation which I wrote and submitted to them on 30th June.
On continuous reminders to them for my refund they refunded an amount of Rs. 2000/- on 9th July after deducting an amount of Rs. 3000/-
Mistake was on part of Kalyan Hyundai then why should i bear the deduction of Rs 3000/-
Also i have changed the dealer and not cancelled the car and yesterday I have taken delivery of Aura Car from Arvind hyundai
I request you to please look into the same as false commitments was made by the Kalyan Hyundai and not on part of me.
Hoping for justice from Hyundai part
may be Rs 3000 is small for you or Kalyan but not for me
Regards
Ankit Agarwal
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