Hyundai Motor India — break down of my car

Address:

Srinagar, Jammu and Kashmir, 192301

I have new creta car and breakdown happen and demand help from road assistance team. But i am waiting from yesterday in this harsh winter but help didnt came yet. Ref x[protected]ind, help is on the way!!! Our technician / fleet shall reach you within. But nothing happing yet. What kind of service is this. They are giving me surity that we will be there in 90 minutes with technician team. But no one came yet. Is this how you treat your customer with that kind of service.