[Resolved]  Hyundai Motor India — coolant leakage in fluidic verna sx 1.6

Address:

Bhavnagar, Gujarat

Hello sir I am hardikvalia from Bhavnagar, Gujarat. I have buy a new fluidic Verna 1.6sx on 27June from shivalikib auto gem, Ahmedabad. My car registration number is… GJ 04 CA 2617. My car engine no. is… D4FBDU351169 My car chassis no. is ...MALCU41ULEM171157 I am suffering with coolant leakages problem in my car till I purchased it, after 600 kms running I see the coolant is leakage. ... I contact to shivalik hyundai & he said please top up coolant tank with mineral water or coolant. We check it at service time. I will go for service on[protected] @ 2493 kms. The service centre is 200 kms from my home, (Bhavnagar to Ahmedabad) I contact mr.bhagyesh @ shivalik service centre& told about coolantleakages, After service he said your problem is solved... But after 4 days I see coolant is leakages... ...and after in every time approx. 800-1500 kmscoolant was empty. Then on[protected] I go at shivalikhyundai service centre for leakage problem. Mr.d n jha(manager @ work shop) told me to put car for 2 days, After service he trial 200 kms on[protected], & tell me your problem is solved. But next morning[protected] I see coolant level is down approx. half tank. I contact mr.jhasir& he take my car from Bhavnagar on[protected]& now he tells me to open ENGINE. Buy I can't say yes. My car current running 5600 kms&i put my car 3 times for coolantleakages problem, at this time (4 th time) my car is already at shivalikhyundai service centre, no one can solved my problem or can't give me right answer, mr.d.n.jha was tell me to open engine, head, block gasket. Then on[protected] I go at shivalik Hyundai and talk to… Mr.d.n.jha…….shivalik Hyundai work shop manager Mr.rakeshpatel …..sales manager @ shivalik Hyundai Mr.prakashpatel…..service advisor @ shivalik Hyundai Mr.vikasbandhawala ….custumor relation @ HYUNDAI COMPANY They all are say me to open the head-gasket, but I can’t say yes… They told me it’s a minor problem, In future you have not any kind of problem create, As telephonic discussion mr.vikassir told me 100% your problem solved... Please give us approval for open head – gasket, After 2 days I say yes for open head-gasket, They have told me head is minor band, we repair it, & We change gasket…. Then on[protected] they have trial approx. 350kms, And mr.d.n.jha tell me your car is ok, but we are not sure, In future it create some problems, Please put your car after Dipawali, we change engine… Hyundai Company gave us engine replace approval, But we order after dipawali so u come after I call you, I said to mr.d.n.jhato… My new engine came with gear box? He said no gear box is old but full engine replace by company, I said ok, please call me after engine came, Between in this time[protected] to[protected] I have driven my car very Carefully approx. 600-800 kms, And that time One new problem create… In the coolant tank half coolant tank is empty & Other half is full by coolant….. I see the half of empty is very dusted & jammed carbon, In the radiator also very dusted & carbon, Then as telephonic discussion I goshivalik hyundai on[protected], I see the engine without head, They are told me change half engine without head, They are told me Head is not a part of engine, I can't say yes... I told mr.d.n.jha coolant tank is dusted after open the head, He said we clean it, And they are open radiator, it’s very dusted… They can’t proper fitted the head & gasket, When I say yes to open head gasket they work is very very bad... Please see attached photos of it. In coolant empty box are showed black, In the radiator also very dusted & carbon, And then I go to shivalik hyundai showroom @ s.g.highway, Ahmedabad. And put my car at showroom, And then after discuss with vikassir & sachinsir... they change only half engine... but problem not solved... After they have order full engine... but still my car is at shivalik work shop from 3.november ( till @ shivalik work shop) Approx 1.5 months NOTE….. * In the SHIVALIK HYUNDAI showroom & work shop no one can give me right answer, • at show room Mr.aalapsir tell meHERE WE ARE ONLY SELL THE CAR, * WhenI put my car before Diwali on[protected] mr.d.n.jha forced me to sign on customer satisfaction letter. * At this time my car GJ 4 CA 2617 at shivalikhyundaishowroom till[protected] * I buy my car 27June 2014, after buying i go Ahmedabad ( 200kms from Bhavnagar) approx. 6 - 7 times for only one coolant leakage problem. But no one can solve my problem. * Current my car running 7000 kms, approx * After open the head my car noice is changed, * TILL MY CAR IS @ SHIVALIK WORK SHOP FROM 3rd NOVEMBER... * THEY ARE KEEP ALL EXPERIMENT ON MY CAR... * NO ONE CAN SKILLED LABOUR * FROM 3rd NOVEMBER TO 3rd DECEMBER APPROX 5 TIMES THEY CHANGE ENGINE... * THEY ARE CHANGE ENGINE LIKE CHANGE CLOTHS WITH OUT ANY PERMISSION... * SHIVALIK HYUNDAI IS VERY VERY BAD ABOUT SERVICE... * THEY PUT DEMO CARS ENGINE IN MY CAR... IT'S LAST CHANCE TO SHIVALIK HYUNDAI... AFTER NEW ENGINE MY PROBLEM NOT SOLVED I WAN"T NEW CARE So please solve my problem earlier... Best regards hardikvalia Cell...[protected] Mail id … [protected]@gmail.com