Hyundai Motor India — Creta -2020 Top end Diesel Manual Wiper issue, night light visibility issue, front glass (wind Shield) low visibility

Address:

Bangalore

Hi Hyundai team,

I purchased mentioned car in Dec-2020 considering the previous version car's performance. Although the cars performance is good, I am facing some issues which are very disturbing nature during driving and I feel this needs quick resolution from your side, as after spending 20 Lakhs to get fully loaded and good vehicle, but facing many critical concerns which affect safely during driving which needs immediate attention.
1. Wiper (front shield): I started facing issue of improper cleaning, glass was not visible clearly within 3 months. I had raised complaint twice, however not resolved. I feel it is something related to quality of wiper or the setting of the entire wiper setup. Because of this, glass is not cleaned properly and get blurr visibility and lines during wiping
2. Head lamp brightness for night driving: although the light brightness looks good from outside, but while driving in highways the light is not enough to get clear visibility. Also, during driving in ghat sections (curvy roads) - side visibility is very poor (I can say nil) during turning, this is major set back. Major concerns are when we go beyond 80kms speed, then far visibility is the major concern. Competitor cars have good visibility, I tried to check for brighter bulbs, however every one said this can not be done as the kit is not replaceable
3. Design of Front shield for visibility: while turning towards left or right, visibility in the corners is difficult, either need to slant towards any one side to get the visibility in the corners
4. Speed limit alarm: This is major concerns when we cross 120 Kms, as there is continuous beep which is irritating. What is is use of not going beyond 120 kms when the car has that capacity? This was never highlighted or explained by any of the sales executives in showrooms before purchasing. Its show room duty to explain, its customers choice whether to buy or not to despite highlighting the feature

I have few more concerns which will be highlighted in next email. I hope the points are addressed with immediate effect to be comfortable with Hyundai products and to have long term relationship.

Regrads,
[censored]eeraswami R H
[protected]
[protected]@rediffmail.com
Veh no - MH14 JH8303