Hyundai Motor India — Hyundai i20 diesel - tn 07 bq 8543: chassis no. Malbb51slbm381635 - ecm issue

Address:Kanchipuram, Tamil Nadu, 600049

Hello - i have given my vehicle in chennai (Sholinganallur) express hyundai as it was giving some noise in engine, later i was told it is due to ecm issue and the same needs to be replaced which is very costly ~rs. 61000.

I really dont understand how such an important part of the car can get faulty, so far drove only for ~38000 kilometers, as the part is very core for the car operation and really surprised about the production quality check done for these ecms, as a customer believe i'm entitled to know this information.

I was having lot of hope assuming hyundai would be the best option for car, however it provided lot of pain due to such failure. Really disappointed, frustrated and annoyed with this issue.

Handover for service on 14-jan'16 (Thu ~ 4.30 pm), it is already 7 working days completed as of today, yet to get my car for delivery.

It would be greatly appreciated if you can provide me with discount considering the major fault in the car which i believe might have occurred due to no proper quality check while manufacturing the ecm.

Your quick response would be much appreciated. Thanks in advance for your support.

Regards,
Mohamed ali khan
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hyundai Motor India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    6640
    Pending
    0
    Resolved
    1019
    Hyundai Motor India Phone
    +91 98 7356 4645
    Hyundai Motor India Address
    5th & 6th Floor, Coporate One (Baani Building), Plot No.5, Commercial Centre, Jasola, New Delhi, Delhi, India - 110025
    View all Hyundai Motor India contact information