Hyundai Motor India — Hyundai Supports the Unethical activities of their dealer SPS Hyundai Dealer !!!

Address:

Tiruvallur, Tamil Nadu, 631209

Dear Hyundai !! Its been a pleasure to be associated with you as a family for more than a DECADE !! I am afraid now, as my recent experience had left bitter taste, which will result is end of this long association !!! We have raised a compliant regarding the sales issue with customer care on 20/09/2015 ( SRID[protected] and subsequently we have again escalated the same and registered new complaint on 29/09/2015 (SRID[protected], but there no response or resolution from HMIL as on today. The dealer has cheated and take our entire loan amount of 900K INR and after cancelling the order, about 3 weeks back, still the dealer (SPS Hundai, Tiruvallur ) has not returned the money to the bank, due to which the second EMI has debited my wife account. We have already taken the Verna 4S from jain hyundai, vellore . Even first service for the vehicle is completed ( Vehicle Registration No: TN23CB2298). Even after aggressive followup nothing is done from HMIL end. The customer representative / customer manager Ms.AVANTI ([protected]@hmil.net) is looped in all the mail communication, even we didnt receive any assurence call from her or any other person representing HMIL. Its shame from HMIL side not to ensure customer's are taking care. We closed our eyes and believed hyundai based a decade relationship we has with you. This verna is our third vehicle after SANTRO and i10. Never had a such a worst experience in last 10 years with Hyundai. Its a Wake up call, kindly take it up and end our suffering with your dealer (SPS Hyundai ). Thanks and regards Sai Satheesh Shanmugam ( +[protected]