| Address: | Surat, Gujarat, 395007 |
My vehicle no. Is DL 3C AL 5804. I handed over my vehicle to silicon hyundai for service purpose. Everything was alright in my car as inspected by the supervisor there. The car was expected to be delivered a day after. The next day when i got the delivery of my car, i rode it around 10 kms and i observed a burning smell from the car. i didn't complaint it in the company on the same day as it was late in the evening and the service center was almost closed. But on the next day, when i took my car for a ride, i just rode it for 10 kms and the car got heated and alot of smoke was coming out from it and along with that coolant was also getting leaked from the car. I waited for 30 min. And then filled water in the car's coolant tunel. Then i started my car and after driving for around 15 mins, i faced the same prob. again. I did the same thing to make my car work. Somehow i managed to reach my destinated place. The problem occured several times in between. I complained about it in the service centre on the same day and after checking the car, they put a blame on me that i have put the car somewhere in the jerk and broke the coolant pipe. The are completely putting the blame on me and give me an estimate of 6k for the repair. The matter isn't about money but they have done the problem to my car and then putting the blame on me to accept it as my fault and incur the expense to make my car work. The problem is done by the staffs in the company. Now they are not accepting their fault in the service. I hope for the proper cooperation. I've attached the detail of the work done in my car.
Thanking you
Shubham gupta.
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