Hyundai Motor India — No Excise tax return received from dealer

Address:Thane, Maharashtra, 401107

I bought HYUNDAI ACCENT from your dealer MITHILA HYUNDAI (Maharashtra - Thane - Miraroad) on Feb 2015. car was registered under KOTHARI TOURS and TRAVELS since it was a T- Permit car (MH04 - GD - 6953). As you are aware that we get some excise return of tax in three months after buying car, we did started procedure for same with dealer.

But unfortunately, sales person (ZUBAIR SHEIKH) left firm and then RTO Guy who was suppose to enroll us for this payback too left firm without processing our documents (This was informed by showroom guys). Later on we were in follow up with some Mr. Navneet and he too told us that he processed docs in Aug 2016. Eventually, its DEC 2016 and we came to know that person also left.

So now in all this guf[censored]p we are sufferer and not getting any affirmative reply from dealer. We are sick and tired of follow ups and we don't want to incur loss for mistake which we never made. We want you guys to help us out in this situation.

In case of any further non-satisfactory service we are ready to go legal also in this matter. We just hope that your team look into matter at earliest and co-operate with us.

Awaiting your prompt response.
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