Hyundai Motor India — Non Transfer of name of owner of Old car (Santro XLS WB02Y9790) exchanged/sold to you on 16.05.2015, 4 pm.

Address:

Kolkata, West Bengal, 700006

This is to inform you that I am an old customer of Mukesh Hyundai. I had purchased a Santro-XLS bearing Registration number WB02Y9790 in 2007 from you, and had again purchased I-20 Elite on 16.05.2015. While purchasing this I-20 (Registration No. WB02AG9975) I was given an exchange offer of Rs. 112000/- for the old Santro and which I accepted. The Santro XLS (WB02Y9790) was received from me by Sri Shankar Prasad Chakraborty on 16.05.2015 at 4 pm for which I was given duly signed and stamped receipt. It may be noted that I have given all relevant documents and have signed transfer forms, etc.

Most regretfully I have to inform you that more than one year has passed but inspite of repeated reminders and innumerable phone calls, the old car, i.e. Santro XLS (WB02Y9790) is still registered in my name. In this regards, I had called and reminded so many times to Sri Shankar Prasad Chakraborty and to Mr. Tiwary of Old/Resale Department of your Mukesh Hyundai. They have been giving false assurance and till date have not done anything except deceiving me. In this regard, it may be noted that both of them have stopped accepting and responding to my phone calls. This is very unfortunate that this is the behaviour being meted to an old and customer like me.

I am sure you are aware that this situation of the car (Santro XLS-WB02Y9790) still being registered in my name but being used by somebody else, whose identity is not known to me as I was never informed who have purchased the car, is a serious legal condition. If any untoward incidence happens, I am sure you are aware I will be considered as liable though in reality there is no fault from my end and the above mentioned car is not in my possession since 16.05.2015, 4 pm, as I have sold the same to you and been paid for the same.

This not transferring the name of the car which was sold to you more than one year is highly illegal and irresponsible action from you end. I will request you to take immediate action in regard so that Santro XLS-WB02Y9790 which was sold to you on 16.05.2015 at 4 pm do not remain to be registered in my name within 7 days, failing which I will have no option left but to take legal course of action.

Yours,
Dr. Subhas Singh
57/1/1A, Raja Dinendra Street, Kolkata-700 006
PH:[protected]