Hyundai Motor India — poor response from service center

Address:

Thiruvananthapuram, Kerala, 695005

Hi..
I am jesvinth immanuel owner of i20 asta (O) vehicle no kl 01 ch 4489.. I went to 2nd service at mgf hyundai trivandrum service center on aug 27th 2019.. At that time i have registered a complaint againt headlamps.. During rain and washing water is entering into the two headlamps heavily.. It reduces the proper outcome from headlights

At the time of service.. Adviser told they want to check the complaint and warranty team will come and check.. After one week from the date of service there's no enquiry from the service center.. After that frequently contacted to the service center about this complaint.. There's poor response from the adviser telling that send the photos of complaint.. Then only they will check my vehicle.. How irresponsible are these fellows.. Is it way to behave towards customer's..

Am attaching bill and job below