[Resolved] Hyundai Motor India — service very poor
M
miltonpaulfernandes
from Pune, Maharashtra
My Hyundai i 10 given for a minor problem such as a replacement of wiper motor and given for repair/replacement at Alcon Hyundai arlem Goa and promised on the Job sheet for delivery at 1130 hrs on the same day when I call up at 1530 I am told that the motor that they did not have in stock in the first place has not yet arrived at arlem.
This situation that has come up in the first place is because when my car was given for routine servicing at the above workshop in January 2014 they did not have the motor in stock either.
Minor repairs were carried out last year and the mechanic who carried out the job did an unprofessional job and covered the wiper motor unit in plastic which was a blunder as it resulted in water accumalation and which in turn caused the motor and contactor to burn out.
View the above delay in giving the car at the scheduled time I had to forfist my family outing to Dudhsagar resort and along with it the anger and the disappointment of my family and not to mention of the stress.
Looking fwd to as to how best you could sort out the above issues and the damages.
Thanking You
Capt:Milton Fernandes
[protected]
Car NO GA08K5679
[protected]@yahoo.co.in
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
Hyundai Motor India customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment