| Address: | SAME AS PRIMARY APPLICANT, 201306 |
My car is with hyundai service center from more than 3 weeks. Service center reported me there is some noise in the car steering on last tuesday and i have visited the service center for the same. There was no such fault or noise in the car once i have handed over to the service center. I’m the only person who drive this car and i have left my car in the service center on sunday, aug 18th. Car steering was absolutely fine till that time. Service center has also verified everything in my car before taking the car in their control. Service center provided me the receipt for the same as well and it is with me. Now they’re planning to deliver the car to me with damaged car steering. They also claimed car can’t be driven in this position. What shall i do with the damaged car, that can’t be driven? They ready to replace the damaged part and asking me to pay for it. I don’t understand how will they make me responsible for the service center mistakes? Company is asking me to pay 30, 000 inr for their mistake and damaged happened within the service center. I feel very bad while writing this all but service center is forcing the cost on me and try to harass me and my family. They try to spent/waste more time so that i will be force to ask them to replace this part and pay for it.
I have talked to service center and they now started clamming, the car steering had issue from the time they received the car. This is completely false statement and try to step back from their own responsibility and try to hide the truth. Hyundai service center try to harass me by damaging my car, forcing me to pay for the damage and problem i’m facing without my car. Car deliver commitment date was aug 27th and there is a delay by more than 10 days already.
This is my request to this panel to provide me the appropriate solution otherwise i will be forced to take the legal action on hyundai and service center.
Thanks
Pankaj Was this information helpful? | 
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