| Address: | BRIJESH SINGH D9 NTPC TOWNSHIP Dibiyapur AURAIYA UP PIN 206244 |
I have purchased creta 1.6 vtvt sx(o) on 07.03.2019 from natasha automobiles pvt ltd. Bareilly (u.P) with reg no. Up25 cn 7855, chassis no. Malc381cljm505143 and engine no. G4fgjw530073, key no. P0433, i was big appreciator of hyundai as vehicle are so smooth for driving but i am sorry to say that hyundai is not connected to its customers. My notion is due to the incident which was happened on 18.07.2022.
Incident:- i am residing at ntpc township, dibiyapur, auraiya, i went to lucknow on 16.07.2022 to visit my inlaws home who are residing at 3/177, vishwas khand, gomti nagar, on 17.07.2022, my vehcile was parked near my relative residance, address-3/177, vishwas khand, gomti nagar, lucknow (u.P.). I parked it at 23:10 hrs on 17.07.2022. As per cctv footage at 0234 hrs on 18.07.2022, some persons came by a creta they parked their creta just near to my vehcile up25cn7855 and in just 6 minutes they opened the gate of my vehicle and started the car and gone. Both keys were with me how they got success to open and starting my vehicle. I lofged fir ( fir no. 481) in morning at gomti nagar police station. I am helpless now. I am hearing that these incidents are happening with creta all over india. Creta is soft target for them. If hyundai is not aware of this then my opinion about hyundai is exactly right. I am helpless now, my vehcile running was just 33000 kms. I have an insurance at new india insurance with idv inr 805000/- how i shall buy a new car with same features. I have suffered huge financial loss as well as emotional loss. This emotional loss can not be cured.
I am requesting that hyundai motors india limited to pay the difference amount of invoice + registration + insurance cost - claim value settled by insurance company. It may be around 8 lacs (approx.) subject to settlement of claim by insurance company (idv value). I want to buy again this car with latest version as i am very emotionally attached with my vehicle and my 3 year old son is searching it near my residance. I am ready to pay the difference amount of cost of my vehcile & cost of latest version.
Main reasons to file case against hyundai motors india ltd is as under:-
1. Weak security system as any body can hack it as seen in vedio in just 6 minutes they have gone with my vehicle.
2. If these type of cases are happening all over india with creta as per search on google/ news, why hyundai motors india ltd. Didn’t inform their customers reagarding this type of hacking of security system as they might have received same type of complaint before my case.
At least if they would inform their customers, we could avoid this huge loss.
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