Hyundai — NOISE FROM THE HYUNDAI EON CAR WHEN DRIVING WITH THE WINDOWS CLOSED

Address:

Alappuzha, Kerala

My name is renish joseph.i bought a hyundai eon era plus star dust car on 27/04/2015.I am writing this letter regarding a serious issue with my eon car.Actually i have already made numerous complaints in this regard.But i did not get any satisfactory response from dealer as well as the company(s s hyundai, mavelikara).Whenever i drive the car with the windows closed there is this noise from the engine.I do not know whether it is coming from the engine or somewhere else.The car almost sounds like a tractor .And i found it very embarrassing and irritating.I brought it to the notice of the dealer several times and they are saying that this is common with all EON cars.If what they are saying is true, its a manufacturing defect and the company is liable to replace the car or rectify this issue.Last time when i made the complaint they made me believe that this is a common problem and they also made me sign the customer satisfaction letter.But i did some research and found out that this issue is not common.Apparently they were trying to close the complaint by giving me some technical verbal jugglery.Hyundai cannot go around cheating customers by selling defective cars.As a consumer i have some rights and company must respect that.So i am left with no choice but to take legal action against the company.I hope that you will do the needfull. Prof.Renish Joseph Thundiyil Puthenpurayil Market Road Chengannur Ph.[protected], [protected] VIN- MALA251ALFM36504 Engine no-G3HAFM330514 Dealer -ss hyundai, mavelikara, kerala Reg Number-KL 30 D 7813