[Resolved] I-On — Loss

j3rry

Jul 13, 2021

Address:

Malad West , Rajanpada

Loss loss loss loss loss loss loss loss loss
I cant even listen to songs when its raining
Download speed : http://j3rry.live/Jldh2
D-VoiS is a category 'A' ISP and is one of the top 6 pure play Internet Service Providers in India
Its better to play on 2G data
Fix it asap or just sell vegetables

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Aug 20, 2021

Complaint marked as Resolved

I-ON customer support has been notified about the posted complaint.

Jul 13, 2021

Updated by j3rry Loss loss loss loss loss loss loss loss loss
I cant even listen to songs when its raining
Download speed : http://j3rry.live/Jldh2
D-VoiS is a category 'A' ISP and is one of the top 6 pure play Internet Service Providers in India
Its better to play on 2G data
Fix it asap or just sell vegetables

I have been using your internet connection for the last 4 years. But since the last few months, I am facing an issue with the connection. The Internet keeps disconnecting or I face the packet loss issue.
For example : Download speed : 50mbps
Upload speed : 0.02mbps
I checked my Wi-Fi router and all cable connections thoroughly and found no faults.
It was still okay to face such issues in a week or 2, Now it's happening every day, I've suggested your network to my friends too and now they are done too, I hope you take this mail seriously
and fix my issue as soon as possible, as we wont continue your service.
Thanks

Verified Support

Jul 20, 2021

I-ON Customer Care's response Dear User, we apologize for the issue. Could you please share your experience along with your user id or registered contact number by writing to us on [protected]@i-on.in so that we can check and rectify it at the earliest.