[Resolved]  Iberry India — Faulty mobile sold from Iberry

Address:

Thane, Maharashtra

Hi, I have purchase Auxus Linea L1 mobile from Ebay shop & I have received the same on 04/07/2014, but from day 1 I have facing problem with Handset, I have never user this phone more than 2 min because of display issue, first i have register claim to Ebay but they have not taken responsibility they suggest to go on Service center then I have raised the Ticket on Iberry Website (Ticket # 206961) on 16/07/2014, Iberry Customer executive suggested to submit the handset to his service center, I have submitted Handset to his Thane (Maharashtra) service center, they have taken 1 month for Diagnosis the problem then they have send handset to his Delhi service center but at delhi service center problem not been resolved, because of board issue they have send the product to his Chennai main service center & Promise me the problem will be resolved with in 3 to 5 working days, but 8 days has been gone they not reverted the status & not reverted on my mail also, I am really disappointed with his service & support, from last 2 month I am just following with his service center & customer center but problem still not resolved, Because of Manufacturing defect Now I am asking for Replacement or Refund but no response from Iberry. Thanks Kamlesh [protected] [protected]