Verified Support
Feb 18, 2019
ICICI Lombard Customer Care's response Dear Sanjay,
Apologies for the delay and the inconvenience caused. We have made a note of the details and will get back to with an update on the same.
Regards,
ICICI Lombard General Insurance
Verified Support
Feb 19, 2019
ICICI Lombard Customer Care's response Dear Mr. Sanjay,
Thank you for contacting ICICI Lombard General Insurance Company Ltd regarding your claim number MOT08344290.
As per our telephonic conversation held today on your mobile no [protected], we are working on your case and we shall respond to you in 4 working days which is dated February 26, 2019.
In accordance to our continual focus and commitment to customer service, we trust we will address your concern(s) in a fair and equitable manner.
We assure you best of our services.
Verified Support
Feb 22, 2019
ICICI Lombard Customer Care's response Dear Mr. Sanjay,
Thank you for contacting ICICI Lombard General Insurance Company Ltd regarding your claim number MOT08344290.
As per the telephonic conversation with us on your mobile number [protected] today we request you to provide the below requirement as per our letter dated February 1, 2019, to the claim team in order to assess the claim as per policy terms and conditions.
1. FITNESS
2. PLEASE PROVIDE FITNESS OF YOUR VEHICLE
Further, for any queries related to your claim, you can please get in touch with our claims official or feel free to contact us.
We assure you best of our services.
Mar 01, 2019
Updated by Mehat sanjay Dear Sir,
Please find attached copy of fitness as per desire by you.
Verified Support
Mar 02, 2019
ICICI Lombard Customer Care's response Dear Mr. Sanjay,
Thank you for contacting ICICI Lombard General Insurance Company Ltd regarding your claim number MOT08344290.
As per the telephonic conversation with us on your mobile number [protected] today we regret to inform you that as per claims team reply the captioned claim cannot be settled since as per findings the provided fitness certificate for not valid at the time of date of loss and you have also confirmed the receipt of the said closure letter.
Further, for any queries related to your claim you can get in touch with our claims official or feel free to contact us.
We assure you best of our services.
Post your Comment