| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
| Website: | www.icicilombard.com |
Dear Sir,
This is extremely disgraceful for me to let you know about your poor car insurance system.
I own a car (Vehicle No. UP-16-BC-6394), which was purchased only a month ago.
I had an accident on 1st of Feb, 2016, in which the front part of the car was damaged heavily with minor back end part as well.
I had given the car on Maruti Body shop on the very morning next day. It has been 15 days, still the estimate of the loss has not been calculated.
I have regular discussion with Body shop guy, car surveyor guy (Mr. Sharfe Alam) and the senior manager (Mr. Anoop). Earlier, there was some guy named Mr. Piyush as suveyor of the car, but some God known reason, he was replaced with Mr. Sharfe Alam.
All of them convey a different piece of information each time. On 13th of the instant, I was told by Mr. Anoop that estimate is ready and has been approved.
On the very next day, I am conveyed by Mr. Sharfe Alam, that the estimate is still not prepared and some work is pending from the behalf of Body shop. Then the body shop guy, tells that work is pending from Surveyor side.
Can you confirm who is making is fool of whom???????
This is really disgusting from your side and I repent of considering your services.
Can anybody from your side volunteer to convey the reason of delay????
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