[Resolved] Icici Lombard — Causing nuisance by calling repeatedly even after showing no interest in policy | |||
Had taken a accidental policy in mid 2016, today they called me stating some additions on the same plan. I was not interested in plan and communicated same to the caller. Even after clearly explaining that i am not interested they kept on trying persistently. I received a total 20 - 30 calls back to back. Calls seemed to never end even if i rejected or answered the call and thereafter saying not interested. Had a terrible experience, had to accept some policy only to remain in peace ( free from calls ) and focus on my work. Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Feb 09, 2017 ICICI Lombard Customer Care's response Dear Vinay, Apologies for the inconvenience caused. We have made a note of the details mentioned. We will check this from our end and get back to you with an update on the same Regards, ICICI Lombard General Insurance Verified Support Feb 13, 2017 ICICI Lombard Customer Care's response Dear Vinay, Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact/policy details for us to check this from our end. Regards, ICICI Lombard General Insurance | |||
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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